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EBSCO User Group 2025
Wednesday April 30, 2025 2:20pm - 3:10pm EDT
Session Overview: This session will explore the pivotal role of analytics in driving insights and enhancing the understanding of academic libraries’ contributions to both students and the institution as a whole.

Objectives:

- Identify the Importance of Analytics within Academic Libraries:
Discuss the critical role of analytics in modern academic libraries.
- Showcase Real-World Applications:
Highlight case studies and practical examples, focusing on the work done at Rensselaer Polytechnic Institute and Biola University.Discuss the tools used in these applications.
- Dive into Panorama Analytics:
Present the features, benefits, and practical applications of Panorama Analytics from EBSCO. Preview new dashboards and tools.
- Engage in Interactive Discussion and Q&A session to address specific use cases and challenges faced by attendees.
This session aims to provide attendees with a comprehensive understanding of how analytics can be leveraged to demonstrate and enhance the value of academic libraries.
Speakers
avatar for Chuck Koontz

Chuck Koontz

Librarian for Systems and Special Collections, Biola University
Chuck Koontz is the Librarian for Systems & Special Collections at Biola University in La Mirada, CA. He also serves as liaison for the Arts and Humanities schools. Chuck graduated from Biola with a Bachelor of Music degree in 2000, and from San Jose State University in 2019 with... Read More →
avatar for Andrew White

Andrew White

Director, Library Information Services, Rensselaer Polytechnic Institute
Dr. Andrew White has 35+ years of experience in academic libraries including public and technical services, as well as information systems administration. Prior to his role at Rensselaer, he held a variety of positions in Stony Brook University including Associate Director of the... Read More →
avatar for Amy Thurlow

Amy Thurlow

Director, SaaS Sales, EBSCO Industries Inc
Amy has been with EBSCO 19 years. During this time she primarily worked directly with academic libraries throughout New England. By talking with our clients and listening to their needs Amy has been able to identify how our software solutions can help. Amy currently handles several... Read More →
Wednesday April 30, 2025 2:20pm - 3:10pm EDT
Ballroom B | Coral 1 Sabin St, Providence, RI 02903, USA

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