The importance of discovery is often brought up in academic settings, but ensuring access is just as vital for connecting patrons with materials. For resources from EBSCO’s Holdings & Links Management (HLM) record service, access takes the form of linking URLs. The details of these links are often dependent on the host, and access issues can arise in collections large and small. The number of links and potential problems scales upwards as an institution adds more collections to HLM. Manually testing URLs is a proactive method of ensuring access, as patrons finding a nonfunctional link may just move on to another resource instead of submitting a ticket and waiting for a resolution. This presentation is concerned with breaking down different types of access issues The University of Alabama has encountered and exploring tools used for more efficiently and precisely troubleshooting access problems in HLM records as well as the importance of communication with electronic resources personnel from a metadata perspective in addressing access problems and establishing more streamlined workflows.
Join us for an in-depth session on the benefits of the Full Text Finder product suite, designed to enhance your institution's holdings discovery and linking capabilities. During this session, we will cover:
· Integration with EBSCO Discovery Service: See how Holdings Management, Publication Finder and the Full Text Finder Link Resolver integrate with other EBSCO tools to provide a cohesive and powerful research experience, including SmartLinks+ for seamless linking and publication placards for journal and book discovery within EDS.
· New User Interfaces: Both Publication Finder and the Full Text Finder Link Resolver have been updated to modern, intuitive designs that include many enhancements requested by you, our customers, and are mobile-friendly and accessible.
· Enhancements to Package/Database metadata: Our Global Knowledgebase and the Holdings Management administrator module have been updated to include package URLs, alternate names, display names, subject associations and custom category associations. With the introduction of these new metadata fields, Publication Finder now offers package/database specific search and browse user workflows that we will review.
