2025 EBSCO User Group

At the end of the pandemic, Thompson Rivers University Library discovered that some of the temporary processes we developed during the interim were not just beneficial, but also invaluable. For instance, we found that the EDS system modifications, initially used for touchless delivery, continued to add significant value for holds and after-hours pick-ups. The pandemic encouraged us to concentrate on and evaluate core library functions. Similarly, we used critical evaluation of our processes to inform our migration to Folio.
We will discuss:
How we are simplifying its circulation system by reducing the number of item types, loan rules, and patron types.
Why we will be selective in our use of new patron empowerment features in the EDS.
Why a system migration is an excellent opportunity to streamline library processes and to examine what a library can do.
Why examining fines and loan periods before the migration is essential during the migration. Addressing complex or difficult questions before the upgrade allows you to spend more time training staff and fine-tuning the configuration during the migration.