Total Duration: 3 hours
Time: 9:00 AM – 12:00 PM
Description:This pre-conference workshop aims to provide insights into how EBSCO is using AI to enhance library services, from traditional search functionalities and to reimagining user engagement. Participants will engage in collaborative discussions to identify and refine real-word AI use cases, refine best practices and learn how AI can help in evaluating content for relevance and quality. The workshop will also explore the role of conversational AI and AI-enhanced literature reviews in deepening user engagement with content.
EBSCO Presenters:- Mike Napoleone, Vice President Product Management
- David Brickner, Principal Research Strategist
- Ashleigh Faith, Director Product Management
Learning Objectives:- Gain insights into how EBSCO is responsibly using AI to reshape library services, from traditional search functionalities to advanced knowledge exploration, empowering libraries to meet evolving user expectations for faster, more intuitive access to trusted information.
- Collaboratively identify and refine AI use cases and best practices from peers and experts that can enhance both front-end user experiences and back-end operational efficiency in your library, positioning your institution at the forefront of innovation.
- Learn how AI can assist users in quickly evaluating content for relevance and quality by going beyond traditional metadata and abstracts, fostering stronger information literacy skills in an AI-driven environment.
- Discover how conversational AI, chat interfaces, and AI-enhanced literature reviews can deepen user engagement with content, helping users make cross-content connections and enabling your library to play a central role in personalized research journeys.
- Discover how using AI can enhance catalog records, identify collection needs and assist with uncovering insights using analytics.
Agenda:- Introduction and Overview of EBSCO AI
- Breakout Session 1: Best Practices and Use Cases for AI in Libraries
- Breakout Session 2: Non-User AI Use Cases and Emerging Trends
- Collaborative Planning: AI Integration in Libraries
- Conclusion and Next Steps
