Is your profile pic looking a bit weathered? Drop by room 557 for a complimentary professional headshot (no registration required –:drop in at your convenience during one of the times below):
Tuesday, April 29th
7:00pm – 8:30pm
Wednesday, April 30th
10:15am – 10:30am
12:20pm – 1:00pm
5:00pm – 5:45pm
Thursday, May 1
8:15am – 9:00am
10:15am – 10:30am
12:00pm—12:30 pm
5:00pm – 5:30pm
Friday, May 2nd
8:15am – 9:00am
10:15am – 10:30am
12:00pm—12:30 pm
Thursday May 1, 2025 8:15am - 9:00am EDT 5571 Sabin St, Providence, RI 02903, USA
The TERMS framework, developed by Jill Emery, Graham Stone, and Peter McCracken, postulates that e-resource resource management follows a recurring lifecycle, from evaluation to licensing to acquisitions to activation and access to discovery to management back to analysis and evaluation. This presentation intends to showcase how EBSCO's suite of products represents and enables the TERMS cycle for libraries. Attendees will leave with a better high level understanding of how EBSCO's products from GOBI to FOLIO integrate together and create a cohesive e-resource ecosystem.
Pam Childers, the System & Web Librarian at Jackson Library, Indiana Wesleyan University, chose to collaborate with EBSCO FOLIO to enhance their integrated library system (ILS). This decision was motivated by the need for a flexible, open-source platform that could adapt to the evolving needs of the academic community. FOLIO's modular architecture and robust infrastructure effectively managed collections, circulation, and user interactions. Additionally, the partnership with EBSCO facilitated seamless integration and support, improving the overall experience for staff and patrons. This presentation will discuss the factors that influenced the decision, the implementation process, and the benefits realized, offering valuable insights for other libraries considering a similar transition.
This presentation will introduce EBSCO’s core accessibility team and talk and walk through EBSCO’s New UI. Built in accessibility features will be covered as well as a screen reader demonstration. We’ll talk about EBSCO’s approach to accessibility, testing and creating accessible products.
We are excited to present the new Business Searching Interface (BSI), a state-of-the-art platform designed to revolutionize business research. The BSI offers an intuitive and efficient way to explore a vast array of business content, including company profiles, industry information, country economic data, and market research. With its modern design and improved navigation, the BSI enhances the user experience by providing a visually appealing and user-friendly interface.
Key features of the BSI include: • Discover Popular Topics: Clickable images of trending business topics that launch keyword searches. • Explore Featured Content: Access to unique business content sets and popular publications. • Company Profile Reports: A two-level drill-down experience for detailed company information. • Country and Industry Reports: Comprehensive reports with multiple levels of detail. • SWOT Analyses: Easy access to relevant SWOT analyses records. • Featured Collections and Magazines: Notable business articles and popular magazines. • Spotlight On: Highlights articles on trending topics.
Join us for a live demonstration of the BSI, showcasing its advanced features and how it can transform business research.
With changes in staffing, increasing complexity in workflows, and more demands on staff time, GOBI can help you with the day-to-day of your Library Technical Services. Using GOBI to streamline your Ordering process can enable automated acquisitions and brief records from GOBI into your Library Management System. A range of Cataloging Services, from basic to advanced, can help your catalogers have time to work on the rare materials, special collections, and donated items. Whilst many libraries are moving towards electronic materials, print materials are still necessary in many libraries. Customize your needs with GOBI’s Book Processing services. This session will enumerate the many areas GOBI can assist you in saving time and creating efficiencies for your Technical Services team.
Carol Seiler started her career in libraries as a cataloger and has worked in almost all areas of the library. She has primarily worked as an academic/medical librarian but has also served at a public library and as a technical services trainer with a consortium. At GOBI, Carol works... Read More →
Thursday May 1, 2025 10:00am - 10:50am EDT Ballroom B | Seahorse1 Sabin St, Providence, RI 02903, USA
Navigating the FOLIO Frontier: Lessons Learned and Best Practices Session Overview: This one-hour panel session will delve into the migration journey to FOLIO, a cutting-edge library services platform. The discussion will focus on the experiences of libraries that have transitioned to FOLIO, highlighting the challenges faced, solutions implemented, and best practices developed. Attendees will gain valuable insights into the migration process, helping them to better prepare for their own transitions. Objectives:
Share real-world experiences and lessons learned from libraries that have migrated to FOLIO.
Discuss best practices for a successful migration.
Provide a platform for attendees to ask questions and engage with experts.
Amy has been with EBSCO 19 years. During this time she primarily worked directly with academic libraries throughout New England. By talking with our clients and listening to their needs Amy has been able to identify how our software solutions can help. Amy currently handles several... Read More →
L Slingluff (she/her) is the University Librarian at University of New Haven in West Haven, Connecticut. A third generation library worker, she is passionate about access and service and has presented and published on topics of social justice, open education resources, assessment... Read More →
Thursday May 1, 2025 10:00am - 10:50am EDT 554 | Anchor1 Sabin St, Providence, RI 02903, USA
Is your profile pic looking a bit weathered? Drop by room 557 for a complimentary professional headshot (no registration required: drop in at your convenience during one of the times below):
Tuesday, April 29th
7:00pm – 8:30pm
Wednesday, April 30th
10:15am – 10:30am
12:20pm – 1:00pm
5:00pm – 5:45pm
Thursday, May 1
8:15am – 9:00am
10:15am – 10:30am
12:00pm—12:30 pm
5:00pm – 5:30pm
Friday, May 2nd
8:15am – 9:00am
10:15am – 10:30am
12:00pm—12:30 pm
Thursday May 1, 2025 10:15am - 10:30am EDT 5571 Sabin St, Providence, RI 02903, USA
Join Zorislav Plantak from Andrews University as he shares comprehensive insights from James White Library's transformative journey with the FOLIO library management system, alongside key EBSCO services such as Panorama and Bibliograph. These tools have collectively redefined how the library manages resources, analyzes data, and supports scholarly research, positioning the institution at the forefront of library innovation. Drawing on a year of hands-on experience, Zorislav will explore the significant successes achieved, from improved workflows to enhanced user satisfaction, highlighting specific examples that have made a tangible impact. The discussion will also address the challenges encountered during this period, including technical hurdles, staff training, and user adoption, and how these obstacles were overcome. By examining the lessons learned through this implementation, attendees will gain valuable perspectives on effective strategies for navigating similar transitions in their own institutions. This presentation aims to provide practical takeaways, focusing on both the operational advancements and the areas where further growth is needed, making it an essential session for libraries pursuing modernization.
Join us for an in-depth session on navigating the key features and enhancements of the updated EBSCOhost user interface. Designed to ensure a smooth transition post-migration, this session will cover the most significant UI updates, including streamlined navigation, improved search functionality, and personalized tools to optimize research workflows. We’ll also highlight troubleshooting tips, support resources, and new customization options to help you maximize the platform's potential. The session will conclude with a live Q&A, providing an opportunity to address specific questions and concerns.
Join two of our software team to learn about a variety of tools to help increase user engagement with content and drive usage of the library. This session will include a review of several free tools, as well as where to find instructions and help in implementing them. Upon completion the library should have a list of options to consider, at no charge, that will help increase access to content.
Amy has been with EBSCO 19 years. During this time she primarily worked directly with academic libraries throughout New England. By talking with our clients and listening to their needs Amy has been able to identify how our software solutions can help. Amy currently handles several... Read More →
Is your profile pic looking a bit weathered? Drop by room 557 for a complimentary professional headshot (no registration required – drop in at your convenience during one of the times below):
Tuesday, April 29th
7:00pm – 8:30pm
Wednesday, April 30th
10:15am – 10:30am
12:20pm – 1:00pm
5:00pm – 5:45pm
Thursday, May 1
8:15am – 9:00am
10:15am – 10:30am
12:00pm—12:30 pm
5:00pm – 5:30pm
Friday, May 2nd
8:15am – 9:00am
10:15am – 10:30am
12:00pm—12:30 pm
Thursday May 1, 2025 12:00pm - 12:30pm EDT 5571 Sabin St, Providence, RI 02903, USA
Linked data is at the forefront of EBSCO’s efforts to enhance information discoverability and interoperability, benefiting libraries and their communities. Our research services employ linked data, with ongoing efforts to expand its use.
This session will cover linked data basics, EBSCO’s current applications, and future plans. Topics include improving discoverability, knowledge graph development, and the resulting benefits: increased user engagement, satisfaction, and industry recognition of EBSCO’s search capabilities.
Director, Content Enrichment & Data Visualization, EBSCO Information Services
I LOVE data! Bibliographic data all around but specifically subject data. Mining for insights and data to help patrons and users find the research they need, when they need it is my #1 passion. Topics I am the most interested in are:-Knowledge graphs-Taxonomy and Ontology-User Experience... Read More →
Senior Product Manager for Linked Data Innovation, EBSCO
I work on data graphs for public, academic, and government libraries at EBSCO. As Senior Product Manager for Linked Data, I help libraries create new ways for people to find what they have.My work with linked data started in 2011 with a visualization tool called Viewshare at the Library... Read More →
Thursday May 1, 2025 1:00pm - 1:50pm EDT Ballroom D | Ocean1 Sabin St, Providence, RI 02903, USA
Join us for an in-depth presentation on the enhancements and customizations we've implemented in the new Discovery UI, developed in collaboration with the expert support of our EBSCO Library Services engineer. Highlights include features like a 24/7 chat image, streamlined catalog integration, and custom labels tailored to user needs. We'll also share insights into our decision-making process, incorporating user feedback forms, in-house support documentation, and collaborative discussion methods such as Librarian Q&A sessions and faculty training. This session is ideal for those seeking practical strategies for improving user engagement and streamlining library services.
EBSCO Information Services has steadily grown from humble roots in the 1940’s to one of the largest global businesses focused on libraries. Marshall Breeding will conduct a tour of EBSCO through resources and data sources available on Library Technology Guides, highlighting its impressive history of business acquisitions and product development. EBSCO Industries is a diversified group of companies, including EBSCO Information Systems as its largest enterprise. Owned by the descendants of its founder, Eldon B. Stephens, EBSCO represents a distinctive ownership model that contrasts with other major industry players. The session will cover the trajectory of FOLIO, from its initial announcement in 2016 to a mature product selected by some of the world’s largest and most complex libraries and consortia. EBSCO’s support and investment in open source software is unprecedented in the industry, supporting a product strategy that blends FOLIO components with its own commercial components. This session will provide information and perspective about the factors that have led EBSCO Information Services to its strong position as a successful library vendor with products and services spanning content, discovery, and resource management.
Marshall Breeding is an independent consultant, speaker, and author. He is the creator and editor of Library Technology Guides and the libraries.org online directory of libraries. His monthly column Systems Librarian appears in Computers in Libraries; he is the editor for Smart Libraries... Read More →
Thursday May 1, 2025 2:00pm - 2:50pm EDT Ballroom D | Ocean1 Sabin St, Providence, RI 02903, USA
This talk will summarize research conducted by EBSCO’s user research team on how generative AI tools like ChatGPT, SciSpace, and Semantic Scholar have shaped student research workflows. We will first take a deep-dive into the ways AI technology has (and hasn’t) shifted student mental models and expectations of research interfaces. We’ll give real-world examples from user interviews detailing how students integrate AI into various aspects of discovering, summarizing, and outlining research, as well as some of the areas where AI falls short of student needs. We’ll also discuss some of the most common barriers to student adoption of AI tools ranging from scholarly concerns over accuracy and information sources to institutional concerns over appropriate usage and academic integrity. Finally, we’ll discuss the ways these insights are guiding EBSCO’s user-centered approach to AI initiatives and what to expect from future development.
This session will cover discussion on current, expected and new options to Share (results, searches, alerts (Journal/search) and Cite information using available formats or various bibliographic managers / tools from Results List (non-personalized) and Dashboard (personalized) areas.
Research databases are both repositories of diverse forms of knowledge and instigators of knowledge production that require the community-driven, collaborative efforts of humans. Three panelists and a moderator will discuss how, with thoughtful cultivation and use, research databases can account for various practices of knowledge gathering, preservation, and creation. Case studies will include a classroom experiment in which students gather and then visualize metadata from the MLA International Bibliography (MLAIB) to identify patterns in and omissions from the scholarship, with an eye toward history and new directions for research. The goal is to develop critical literacies about power relations built into bibliographic classification and indexing, as well as generate ideas for restorative description. Drawing on experience developing databases of Indigenous texts and iconography, one panelist will consider Western versus Indigenous ways of knowing: What are some of the differences between Western and Indigenous ways of interrogating received knowledge, and how might a database serve and promote Indigenous ways of knowing? What community, cultural, linguistic sensitivities, and other factors and etiquette need to be considered when building a database that serves Indigenous ways of knowing? Throughout, panelists will reflect on how the MLAIB bolsters community in the work that they do.
Join EBSCO senior product managers Heather White and Rachel Hally to learn about EBSCO’s Voice of the Customer (VOC) program and how we use data to make decisions about product development. First, Rachel will provide an overview of VOC and its evolution over the past two years into a multi-faceted program that incorporates customer feedback from numerous communication streams. Then Heather and Rachel will show us their own VOC workflows and explain how she used enhancement requests to make data-driven decisions about which features were the most important to support customers’ migration to the new UI.
Before joining EBSCO in 2021 as a product manager, I was an academic librarian for 17 years. I started my career in a high school library, moved into Reference & Instruction positions in college and university libraries, and then settled into community college libraries. I spent the... Read More →
Rachel Hally joined EBSCO as a Senior Product Manager in May 2022. Prior to that, she was Head of Collection Development at Scarborough Library, Shepherd University, and also worked as a Senior Product Manager for ProQuest and LexisNexis. She currently works on integrations and... Read More →
Thursday May 1, 2025 3:10pm - 4:00pm EDT Ballroom B | Seahorse1 Sabin St, Providence, RI 02903, USA
Open Educational Resources (OER) are vital for enhancing educational access and affordability. EBSCO's has taken great care in licensing OER content to help provide a comprehensive and reliable solution for institutions looking to support these efforts. By integrating EBSCO's OER content into your institution's curriculum, you can offer students and faculty access to high-quality, peer-reviewed educational materials at no cost. This not only reduces the financial burden on students but also promotes academic success by providing diverse and up-to-date resources. Additionally, EBSCO's platform offers advanced search capabilities, making it easy for educators to find and incorporate relevant OER materials into their courses. Supporting OER efforts with EBSCO's content aligns with the broader goals of educational equity and innovation, ensuring that all students have the resources they need to succeed. By adopting EBSCO's OER content, your institution can lead the way in creating a more inclusive and effective learning environment.
Before joining EBSCO in 2021 as a product manager, I was an academic librarian for 17 years. I started my career in a high school library, moved into Reference & Instruction positions in college and university libraries, and then settled into community college libraries. I spent the... Read More →
Securing research funding remains a persistent challenge for academics, requiring significant time and effort with uncertain outcomes. As traditional funding sources become increasingly competitive, researchers are looking beyond government and institutional grants to industry partnerships and alternative funding models. However, navigating these opportunities comes with its own complexities, including aligning academic goals with industry priorities, managing intellectual property, and understanding evolving funding policies.
Academic libraries can play a critical role in supporting researchers through this shifting landscape. From providing expertise on funding sources and compliance to facilitating connections with industry and assisting with data management and open science mandates, libraries can serve as strategic partners in the research funding process. This session will explore key funding challenges, the growing role of industry collaboration, and how libraries can help researchers identify and secure sustainable funding.
Is your profile pic looking a bit weathered? Drop by room 557 for a complimentary professional headshot (no registration required –drop in at your convenience during one of the times below):
Tuesday, April 29th
7:00pm – 8:30pm
Wednesday, April 30th
10:15am – 10:30am
12:20pm – 1:00pm
5:00pm – 5:45pm
Thursday, May 1
8:15am – 9:00am
10:15am – 10:30am
12:00pm—12:30 pm
5:00pm – 5:30pm
Friday, May 2nd
8:15am – 9:00am
10:15am – 10:30am
12:00pm—12:30 pm
Thursday May 1, 2025 5:00pm - 5:30pm EDT 5571 Sabin St, Providence, RI 02903, USA
