2025 EBSCO User Group: Full Schedule

EBSCO User Group 2025

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10:30am EDT

Advancing Diversity, Equity & Inclusion (DEI) in Library Collections: An EBSCO User Group Presentation

Wednesday April 30, 2025 10:30am - 11:20am EDT

Historically Black Colleges and Universities (HBCUs) play a vital role in educating and empowering Black and ethnic students and fostering a diverse and inclusive learning environment. To ensure their continued success, HBCU libraries must select collections that reflect the diverse experiences and knowledge of the HBCU communities. However, ensuring library collections reflect this commitment to DEI requires ongoing assessment and strategic development. This proposal outlines a plan to leverage EBSCO subscriptions and resources to enhance the library’s collection in support of DEI initiatives at Tennessee State University. While TSU library possesses a robust collection, there may be gaps in representing diverse voices and perspectives. By strategically leveraging EBSCO resources, the TSU library can significantly enhance its collection to better reflect the institution’s commitment to DEI. This will empower students and faculty with the informational resources they need to excel academically and become well-informed global citizens.

Speakers

Vanessa Jones

Technical Services Librarian, Tennessee State University

Wednesday April 30, 2025 10:30am - 11:20am EDT
555 & 556 | Coral 1 Sabin St, Providence, RI 02903, USA

Track 2 | Seahorse, Collection Development

Audience Novice
Product EBSCO Discovery Service (EDS), Databases (eHost/Research Databases)

11:30am EDT

Being the Designated Driver: Responsible AI in Psychology Research (APA Sponsor)

Wednesday April 30, 2025 11:30am - 12:20pm EDT

555 & 556 | Coral

During this session, attendees will learn about responsible AI practices from four perspectives – librarian, researcher, publisher, and platform vendor – and their impact on psychology research and learning. With responsible AI practices informing the entire development process, psychology researchers at all levels can have more confidence in the AI tools they are using, as well as more confidence in the AI they may develop for their own psychological research. This session will focus on psychology research, as a starting point, with the hope other disciplines will join the ride. As technology accelerates from “zero to sixty” in a minute, its responsible creation and use is often left behind in the exhaust. We will attempt to illustrate proactive practices being utilized by various members of the psychology driving pool engaged in the AI road race.

Speakers

Aaron Wood

Head, Product and Content Management, American Psychological Association

Ashleigh Faith

Director, Content Enrichment & Data Visualization, EBSCO Information Services

I LOVE data! Bibliographic data all around but specifically subject data. Mining for insights and data to help patrons and users find the research they need, when they need it is my #1 passion. Topics I am the most interested in are:-Knowledge graphs-Taxonomy and Ontology-User Experience... Read More →

Karin Heffernan

Campus Faculty Librarian | Associate Professor, Southern New Hampshire University

My interests are: Teaching & Learning Information Literacy; Active Learning; Critical IL; Question-asking & Inquiry-based learning; Appreciative Inquiry; Teaching and Learning with AI

Sponsors

APA

American Psychological Association

The American Psychological Association helps support libraries by providing resources including APA PsycInfo®, APA PsycArticles®, scholarly and professional books, instruments for research, and training videos. Email Psycdatabases@apa.org with questions or for more information... Read More →

Wednesday April 30, 2025 11:30am - 12:20pm EDT
555 & 556 | Coral 1 Sabin St, Providence, RI 02903, USA

Track 2 | Seahorse, Technology & Trends

Audience All are welcome
Product Databases (eHost/Research Databases)
Sub-Topic User Journey

1:20pm EDT

Improving the Knowledgebase Improves Access for All: Cornell & EBSCO Cooperative Work on Knowledgebase Enhancement

Wednesday April 30, 2025 1:20pm - 2:10pm EDT

Ballroom D | Ocean

The foundation of e-resource management tools is a quality knowledgebase, and access to electronic content fails when those management tools rest on a poor foundation. Since switching to the EBSCO knowledgebase and HLM tools in 2020, Cornell University Library has regularly expressed concerns to EBSCO about this knowledgebase, our frustrations with it, and the resulting negative impact on our users. In a partnership proposed by EBSCO, Cornell has worked closely with EBSCO over the past year to continue improving the knowledgebase, to ensure better access to all resources. These improvements benefit all users who rely on HLM tools to access their e-resources. In this session, Peter McCracken (CUL e-resources librarian, and – long ago – a co-founder of Serials Solutions) will describe the need for improved work, the work that Cornell and EBSCO have done together, and where Cornell hopes it will lead. This work is necessary if libraries want to successfully connect researchers and readers with electronic content.

Speakers

Peter McCracken

Electronic Resources Librarian, Cornell University

I'm an Electronic Resources Librarian at Cornell University, and have been here since June 2016. My current focus, as of 2023, is split between work on Cornell's Open Access strategy, and ensuring that our databases and online resources all work well together for the benefit of our... Read More →

Wednesday April 30, 2025 1:20pm - 2:10pm EDT
Ballroom D | Ocean 1 Sabin St, Providence, RI 02903, USA

Track 1 | Ocean, Technology & Trends

Audience All are welcome
Product Databases (eHost/Research Databases), EBSCO Discovery Service (EDS), Knowledgebase, HLM
Sub-Topic FOLIO Electronic Resource Management (ERM)

2:20pm EDT

Using Linked Data to improve student researcher experiences on EBSCO Discovery Service and EBSCOhost

Wednesday April 30, 2025 2:20pm - 3:10pm EDT

Ballroom D | Ocean

Go behind the scenes with EBSCO Product Managers as they delve into the integration of Linked Data into EBSCO Discovery Service and EBSCOhost to transform research experiences. This session will cover the infrastructure enabling Linked Data, including the new EBSCO Scholarly Graph platform, and the new product features that are enabled through this new infrastructure. Attendees will also learn how EBSCO incorporates user research to discover, validate, and refine new features to improve the user journey on EBSCO platforms.

Speakers

Gloria Gonzalez

Senior Product Manager for Linked Data Innovation, EBSCO

I work on data graphs for public, academic, and government libraries at EBSCO. As Senior Product Manager for Linked Data, I help libraries create new ways for people to find what they have.My work with linked data started in 2011 with a visualization tool called Viewshare at the Library... Read More →

Melissa Pike

Principal Product Manager, EBSCO Information Services

Wednesday April 30, 2025 2:20pm - 3:10pm EDT
Ballroom D | Ocean 1 Sabin St, Providence, RI 02903, USA

Track 1 | Ocean, UX/UI/Online Presence

Audience Novice
Product EBSCO Discovery Service (EDS), Databases (eHost/Research Databases)
Sub-Topic User Journey, New UI Innovation