2025 EBSCO User Group: Full Schedule

EBSCO User Group 2025

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9:00am EDT

Pre-Conference Workshop - Exploring AI in Libraries

Tuesday April 29, 2025 9:00am - 12:00pm EDT

Total Duration: 3 hours
Time: 9:00 AM – 12:00 PM
Description:
This pre-conference workshop aims to provide insights into how EBSCO is using AI to enhance library services, from traditional search functionalities and to reimagining user engagement. Participants will engage in collaborative discussions to identify and refine real-word AI use cases, refine best practices and learn how AI can help in evaluating content for relevance and quality. The workshop will also explore the role of conversational AI and AI-enhanced literature reviews in deepening user engagement with content.
EBSCO Presenters:

Mike Napoleone, Vice President Product Management
David Brickner, Principal Research Strategist
Ashleigh Faith, Director Product Marketing

Learning Objectives:

Gain insights into how EBSCO is responsibly using AI to reshape library services, from traditional search functionalities to advanced knowledge exploration, empowering libraries to meet evolving user expectations for faster, more intuitive access to trusted information.
Collaboratively identify and refine AI use cases and best practices from peers and experts that can enhance both front-end user experiences and back-end operational efficiency in your library, positioning your institution at the forefront of innovation.
Learn how AI can assist users in quickly evaluating content for relevance and quality by going beyond traditional metadata and abstracts, fostering stronger information literacy skills in an AI-driven environment.
Discover how conversational AI, chat interfaces, and AI-enhanced literature reviews can deepen user engagement with content, helping users make cross-content connections and enabling your library to play a central role in personalized research journeys.
Discover how using AI can enhance catalog records, identify collection needs and assist with uncovering insights using analytics.

Agenda:

Introduction and Overview of EBSCO AI
Breakout Session 1: Best Practices and Use Cases for AI in Libraries
Breakout Session 2: Non-User AI Use Cases and Emerging Trends
Collaborative Planning: AI Integration in Libraries
Conclusion and Next Steps

Speakers

Michael Napoleone

VP SaaS Product Management, EBSCO

Ashleigh Faith

Director of AI & Semantic Innovcation, EBSCO

I LOVE data! Bibliographic data all around but specifically subject data. Mining for insights and data to help patrons and users find the research they need, when they need it is my #1 passion. Topics I am the most interested in are:-Knowledge graphs-Taxonomy and Ontology-User Experience... Read More →

David Brickner

Principal Strategist, AI and Open Research, EBSCO Information Services

Tuesday April 29, 2025 9:00am - 12:00pm EDT
557 1 Sabin St, Providence, RI 02903, USA

Pre-Conference Workshop

Audience All are welcome
Product OpenAthens
Sub-Topic Tips and Tricks

7:00pm EDT

Free Headshots, Sponsored by Modern Language Association

Tuesday April 29, 2025 7:00pm - 8:30pm EDT

557

Is your profile pic looking a bit weathered? Drop by room 557 for a complimentary professional headshot (no registration required –:drop in at your convenience during one of the times below):

Tuesday, April 29th
- 7:00pm – 8:30pm
Wednesday, April 30th
- 10:15am – 10:30am
- 12:20pm – 1:00pm
- 5:00pm – 5:45pm
Thursday, May 1
- 8:15am – 9:00am
- 10:15am – 10:30am
- 12:00pm—12:30 pm
- 5:00pm – 5:30pm
Friday, May 2nd
- 8:15am – 9:00am
- 10:15am – 10:30am
- 12:00pm—12:30 pm

Tuesday April 29, 2025 7:00pm - 8:30pm EDT
557 1 Sabin St, Providence, RI 02903, USA

Self Care

Audience All are welcome